Hi Estelle,
Usually the solution you tried already work on ~ 90% of the cases I've seen. Sometimes there is Firewall issues as well, have you tried suing the same computer from a different network.
Others needed to include the whole host in the /etc/hosts line (not just the name of the computer) and that has helped as well.
Other than that, we might need to look a network issues that are harder to trace.
In the meantime, there is a jupyterhub server running for collaborators (in beta mode) here:
Using your DES credential, there you can open a terminal (or a ipython notebook)
and use easyaccess there,
There is another question where Mattias answered this. It was:
easyaccess database connection error
I have a vague recollection that this solution has not solved the problem for everyone, so if does not work for you please contact Mattias directly.
I have installed easyaccess on my mac (OS X El Capitan) using conda. As the .desservices.ini file was not created, I had to create it manually in my $HOME directory (as explained here: Error Starting Easyaccess).
However, now when I run easyaccess I get the following error:
Connecting to DB ** dessci ** ...
Error when trying to connect to database: ORA-21561: OID generation failed
Retrying...
Error when trying to connect to database: ORA-21561: OID generation failed
Retrying...
Error when trying to connect to database: ORA-21561: OID generation failed
Retrying...
** Could not successfully connect to DB. Try again later. Aborting. **
As suggested in a previous post (easyaccess database connection error) I have added my computer name in the /etc/hosts file and after open a new terminal to run easyaccess but I still have the above error message.
Is there another way to solve this problem?
Thanks