• Developer
• External Contributor

• Introducing new technologies or techniques into the underlying platform
• Increases in performance, usability, or maintainability without maintainability 
  • Without adding or changing Use Cases

• GitHub: Pull Request(s)
• DockerHub: New Image(s) / Tag(s)
• Confluence: Updated documentation
• ???: Updated / new Test Case(s)

Bug

• Developer
• External Contributor

• Divergences between expected Use Cases and product behavior

• GitHub: Pull Request(s)
• DockerHub: New Image(s) / Tag(s)
• Confluence: Updated documentation
• ???: Updated / new Test Case(s)

• Management
• Developer
• External Contributor

1. new sites / groups / contacts wishing to utilize the NDS Labs platform (i.e. Odum, TACC, SDSC, etc.)
2. similar technologies that we might look at for reference (i.e. JujuCharms, ProfitBricks, etc.)
3. new or existing technologies that might be leveraged to further NDS Labs
4. any other feedback-driven tasks that require explicit work to be done

• New JIRA Tickets
• Documentation

Processing Request

• Management
• Developer
• External Contributor

1. projects (via Account Creation Workflow)
2. service specs (via Pull Requests made to ndslabs-specs)
3. any other process-driven tasks that require explicit work to be done

• New JIRA Tickets
• Documentation
• Modifications to etcd

• Management
• Developer

1. events requiring special attention (i.e. hackathon, developer tutorial, etc.)
2. any other externally-driven tasks that require explicit work to be done

• New JIRA Tickets
• Documentation

• Management
• Developer

• Progress towards the associated Task ticket
• a small piece of technical work that is
  • not driven by a new use case

• Documentation

• Management
• Developer

• Progress towards the associated Task ticket
• a small piece of outreach or non-technical work / discussion that is
  • not driven by a new use case

• Documentation