Initial Activities –
Plan out the initial activities which will be performed throughout this beta (activities will likely change in response to the project progression)
Clearly Express Expectations Early on and Throughout
Common Beta Activities
•Bug Reports
•Specific Testing Tasks
•Forum Conversations (Open and Hosted)
•Surveys and Polls (Technical and Subjective)
•If Possible, Regression Between Builds
•Collect Feature Suggestions and Testimonials
Effective Data Management
•Use Your Tools Effectively
•Drive For Details
•Develop a Strategy to Handle Duplicates
•Quickly Respond to the Needs of the Test
•Ensure the Right People Get the Right Data
Keys to Closing a Beta Test
•Give Your Testers Time to Submit Final Issues
•Cut-off Tester Access to Submit Issues
•Close all Open Issues
•Offer Testers a Simple Means to Return Product
•Ensure Incentives Match Participation Requirements
•Include Multiple Levels of Incentives
•Award All Who Meet Those Levels
•Distribute Incentives Quickly
•If Possible, Thank Testers Individually
Beta Closure Report
Developing a Closure Report
•Develop an Executive Summary of the Project
•Document Issues Found (by Severity and Repetition)
•Document Requested Features
•Document Survey Results
•Document Top Testers & Incentives Rewarded
•Ensure All Departments Obtain Report
Common Beta Testing Mistakes
Developing a Closure Report
•Develop an Executive Summary of the Project
•Document Issues Found (by Severity and Repetition)
•Document Requested Features
•Document Survey Results
•Document Top Testers & Incentives Rewarded
•Ensure All Departments Obtain Report
Too Few or Too Many Beta Testers
•Poorly Motivated Testers
•Ineffective Communication or Bad Beta Testing Tools
•Poorly Managed Beta Testers and Test Data
•Badly Managed Incentives
Beta Testing Success
•Good Communication –Bidirectional communication with testers regarding timelines, requirements, and progress.
•Responsiveness–Make testers feel involved on a constant basis. Treat them as an integral part of your team.
•Effective Tools –Use the right tools to increase the efficiency of everyone involved (you, your team, participants).
•Organization–Beta tests produce an enormous amount of varied data.
•Effective Site Selection –The wrong testers can produce useless results.
•Proper Incentives –You don’t work for free and neither do your testers.
Adapted from www.centercode.com - https://www.centercode.com/docs/Centercode%20-%20Sucessful%20Beta%20Testing.pdf