https://confluence.atlassian.com/jira060/jira-as-a-support-system-370705215.html

 

Setting up email integration in JIRA 

https://confluence.atlassian.com/jira060/services-370705837.html#Services-messagehandlers

 

Creating Issues and Comments from Email

https://confluence.atlassian.com/jira060/creating-issues-and-comments-from-email-370705828.html

 

Configuring JIRA to Receive Email from a POP or IMAP Mail Server

https://confluence.atlassian.com/jira060/configuring-jira-to-receive-email-from-a-pop-or-imap-mail-server-370705829.html

 

  1. Mail account for a POP or MAP mail server that JIRA can access
  2. Login as JIRA admin
  3. Configure POP/IMAP server
    1. Choose cog icon > System > Mail > Incoming mail
  4. Configure mail handler
    1. Name, server, Delay, Handler
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